SoniqPay
Platform
Platform overviewGateway & VaultOrchestration & Smart RoutingAI Fraud PreventionGuaranteed TransactionsLost Transaction RecoveryConsolidated Reporting
Company
IndustriesDevelopersCompanyContactLegal notices
Platform / Guaranteed Transactions

An approved transaction that stops being a liability.

When our models approve a transaction with enough confidence, we will stand behind it. Qualifying transactions carry a fraud-chargeback guarantee: if one comes back as fraud, SoniqPay absorbs the loss rather than passing it to you. The same engine that scores the risk is the one taking it.

Covered dispute type
Fraud chargebacks
Qualification
Per transaction, at scoring
Decision visibility
Marked in the API response
Commercials
Priced on covered volume
How it works

Guaranteed Transactions, end to end.

Four stages, each observable in the dashboard and addressable over the API.

Step 1

Score

The fraud engine evaluates the transaction and determines whether it qualifies for coverage.

Step 2

Mark

The API response tells you, in that moment, whether this specific transaction is guaranteed.

Step 3

Authorize

The transaction routes and authorizes normally through your own processing relationship.

Step 4

Reimburse

If a covered transaction is later charged back as fraud, SoniqPay reimburses the transaction value.

What it is not

This covers fraud. It does not cover a customer who changed their mind.

Friendly fraud, service disputes, and non-receipt claims are different problems with different remedies, and we will not pretend otherwise. SoniqPay's guarantee is scoped to fraud-coded chargebacks on transactions our engine explicitly approved for coverage. Everything else is handled with representment tooling and the evidence our vault already holds.

CoveredFraud-coded chargebacks on transactions marked guaranteed at authorization.
Not coveredService disputes, non-receipt, duplicate processing, and authorization errors.
Handled separatelyNon-fraud disputes get automated representment packages assembled from vault and session data.
ElementHow it works
QualificationDetermined per transaction by the fraud engine at scoring time
NotificationReturned as a coverage flag on the authorization response and webhook
Claim handlingAutomatic — a covered fraud chargeback triggers reimbursement without a claim form
ReportingCoverage rate, covered volume, and reimbursement history in consolidated reporting
PricingA basis-point fee on covered volume, agreed in the commercial terms
Capabilities

What you get.

Everything below ships as part of guaranteed transactions — no separate module, no separate contract.

Transaction-level clarity

No ambiguity after the fact — coverage is stated in the authorization response.

Aligned incentives

We only make money if the models are right, which is the only credible version of this product.

Represents on your behalf

Covered disputes are fought with the evidence our vault already holds.

No blanket decline strategy

A guarantee that works by declining everything is worthless; coverage rates are reported openly.

Works with your existing MIDs

Coverage sits on top of the processing you already run, with no change to how transactions settle.

Scoped, not implied

What is covered and what is not is written plainly in the commercial terms, not buried.

Bring your own MID. We will bring everything else.

Early access is opening to platforms running real volume. Tell us your stack and we will tell you plainly where the technology moves your numbers.